FAQs

Weddings

How do I book a tent for a wedding?


Please ask the happy couple for the booking link or contact us




How do I get a Wow Tents campsite at my wedding?


Please contact us with details of your wedding and we'll send you all the information!





General

Are your tents secure?


We recommend you keep your valuables on your person at all times, or lock them in your car or a locker, if available, at the Event. We don't supply padlocks, however you may padlock your door-zips closed - we just ask that you entrust our team with a spare key, or the code, so if you are locked out there is no damage caused to the tent.




Are your tents water and weatherproof?


Absolutely, all our tents are cotton canvas and erected as designed so will be 100% waterproof. Please zip up all walls, windows and zips before leaving your tent to play. Any left unzipped may cause your posessions or bedding to get rained on! High winds and serious storms may also affect the structure. Our team will be on hand to fix any problems in bad weather.




How big are your tents?


4m Bell Tent 4m diameter | 2.5m tall in the middle 5m Bell Tent 5m diamater | 3m tall in the middle Luna Bell Tent 5m diameter | 3m tall in the middle | full height standing room throughout Scout Tent 2m x 3m with a small porch at the front door for your dirty boots




What do I need to bring with me?


  • Towel
  • If it's going to be cold - extra blanket and warm PJs
  • Bin bags
  • Water bottle
  • Bedding - if not included - check your order information.
Leave No Trace: Please reduce your waste footprint by leaving excess packaging at home, bagging up your waste and recycling and using the facilities on site or taking it home.




Is there any power available?


In general, expect there to be no power available, unless specified. Often our events are off-grid and a lot of effort and expense if required to generate power for basic services. We recommend turning your phone off and enjoying the surroundings! Communal areas in Event campsites will sometimes have some limited access to power outlets for phone charging. Please check event specific FAQs for more information.




What is your refund / cancellation policy?


Please see our terms and conditions




What is the booking fee for?


We charge a $1 or 1% booking fee, whichever is greater, to cover some of the cost of taking your payment and issuing your ticket through our booking system. The Booking Fee is non-refundable. Please see our terms and conditions for more details about our cancellation and refund policy





Rabbits 2021

What do I need to bring?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 Empty Bell Tents and Scout Tents, you'll need airbeds/sleeping mats, pillows blankets/sleeping bag etc. Classic - all your bedding is included. If you feel the cold and like to keep super warm, bring a blanket and some warm PJs! Everyone needs to bring their sickest outfits, best vibes, yummiest food, booziest or softest drinks, bin bags, painkillers, torch, toilet paper - you know, all the usual festival supplies.




When can I check in?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 Please check gate times at the festival website closer to the time. Our campsite will be ready when the main gates open. See you then!




Will there be any power available?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 Limited availabiltiy phone charging available in the communal area otherwise power up your Bell tent at checkout.




Can I park next to my tent?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 We'll try and get parks as close to tents as possible but isn't always possible with the campsite layout/roads access. Parking will be very close by if not next to your tent.




When do I need to check out by?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 By midday please on the last day. You're welcome to stay on the festival site until later to sober up, however please vacate your tent as we will need to clean up and get away to our next event. If you're driving, remember there's a good chance of RDT and RBT on all roads out.




Can you blow up my airbed for me?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 Come and use the power at the communal area - if you forget your pump, we may even have a pump here to help you! If you're bringing a new airbed, please leave the packaging at home and take it away with you - LEAVE NO TRACE




Will there be any toilets and showers?


Rabbits Eat Lettuce x Boehmian Beatfreaks November 2020 Toilets and showers will be in the Glamping area for use by Wow Tents and RV site customers only. There will also be a drinking water tap.





Strawberry Fields 2021

How does the deposit work?


Demand is going to be big this year for our campsite at Straberry Fields. To make sure you don't miss out, we encourage you to put down a deposit. Put down a $50 + B.F. deposit down and you'll be notified earlier than everyone else when tents go on sale. This way you definitely won't miss out. We'll send you a voucher for $50 which you can use to put towards your future booking. Please note that deposits are non-refundable. 1 deposit required per tent / group. Please ensure emails from our domain @wowtents.com.au will make it through to your inbox by adding us to your safe-sender list. To be extra sure, chuck us a follow on our socials if you haven't already to get updates as soon as they drop. Facebook Insta




How do I register interest?


Simply pop your email in the 'register interest' box and we'll email you when tents go on sale. Pretty simple really! Please ensure emails from our domain @wowtents.com.au will make it through to your inbox by adding us to your safe-sender list. To be extra sure, chuck us a follow on our socials to get updates as soon as they drop. Facebook Insta




How much will tents cost?


We've not wrapped all that up yet but expect it to be similar to the 2019 edition. Expect $200-300 per head. Tents will be in a prime location on site, a stone's throw from the action, with toilets close by. Arrive by bus, ready to party with your weekend's home all set up and ready to go. When the bus is ready to take you home, just tidy up your rubbish and walk away.




Can I park next to my tent?


TBC - parking is pretty loose at Strawberry Fields. We recommend purchasing an early access pass and coming on Thursday to make sure you can park as close by to the tent and campsite. We recommend you come on the bus. The bus stop will drop you right next to the campsite.